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      Resolving Outdated Browser Notifications

      Occasionally, when you visit ThoughtRiver, you may come across an 'outdated browser' notification. This typically means that ThoughtRiver has detected that you are using an older version of your web browser that may not support the latest features or security updates. In this support article, we will provide you with multiple options and detailed steps to help you resolve this issue and ensure you have a smooth browsing experience.

      To ensure a smooth browsing experience on ThoughtRiver, it's important to use a supported browser version. Check out the list of browsers and versions supported by ThoughtRiver before proceeding.

      Option 1: Update your current browser

      Most browsers receive regular updates to improve performance, fix bugs, and enhance security. By updating your browser, you can often resolve the outdated browser notification.

      For popular browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari, follow these steps to update:

      Google Chrome:

      1. Open Chrome on your computer.
      2. Click on the three vertical dots in the upper-right corner of the window.
      3. Select "Help" from the dropdown menu, then click on "About Google Chrome."
      4. Chrome will automatically check for updates and apply them if available.
      5. Relaunch Chrome to complete the update.

      Microsoft Edge:

      1. Open Edge on your computer.
      2. Click on the three horizontal dots in the upper-right corner of the window.
      3. Select "Help & feedback" from the dropdown menu, then click on "About Microsoft Edge."
      4. Edge will automatically check for updates and apply them if available.
      5. Restart Edge to complete the update.

      Mozilla Firefox:

      1. Open Firefox on your computer.
      2. Click on the menu button (three horizontal lines) in the upper-right corner of the window.
      3. Select "Help" from the dropdown menu, then click on "About Firefox."
      4. Firefox will automatically check for updates and apply them if available.
      5. Restart Firefox to complete the update.

      Apple Safari (macOS):

      1. Open Safari on your Mac.
      2. Click on "Safari" in the top-left corner of the screen, then select "About Safari."
      3. Check the version number displayed. If an update is available, it will be installed through the Mac App Store.
      4. Open the App Store, click on "Updates" in the left sidebar, and install the available Safari update.
      5. Restart Safari to complete the update.

      Option 2: Switch to a different browser

      If updating your current browser does not resolve the issue or if your browser is no longer supported, consider switching to a different browser. Some popular alternatives include Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari. Download and install the browser of your choice from the official website and use it to access the website that was displaying the outdated browser notification.

      Option 3: Enable automatic updates

      To avoid encountering outdated browser notifications in the future, enable automatic updates for your browser. This ensures that your browser stays up-to-date without any manual intervention.

      For instructions on enabling automatic updates, refer to the documentation for your specific browser.

       

      By following the steps outlined in this article, you should be able to resolve outdated browser notifications and enjoy a seamless browsing experience. Remember to keep your browser up-to-date to ensure the best performance, security, and compatibility with modern websites.