Installing the ThoughtRiver Word Add-In

Accessing the Add-In

💡 Note:
Whether you can download Add-ins from the Office Store or Microsoft AppSource will depend on your organization's security settings.

If you cannot install the Add-in yourself, please share Installing the Word Add-In for your Organization and Users with your IT department so they can choose from Microsoft-provided solutions for managing Add-in access.

Microsoft Word Online Application

1. Open Microsoft Word Online.
2. Navigate to the Insert tab and click Office Add-ins.
3. Search for ThoughtRiver and click Add.
4. A ThoughtRiver tab will be available on the toolbar to open ThoughtRiver within Word Online.

To continue, log in with the credentials provided in your welcome email.

Microsoft Word Desktop Application

⚠️ Caution:
Microsoft Word 2016 and some versions of 2019 use Internet Explorer 11 to display the ThoughtRiver application via the Word Add-In. As Internet Explorer 11 is no longer supported by Microsoft, you may encounter performance issues.

• For best performance and full feature support, install Edge browser, use Office 365, or Word Online when using the ThoughtRiver Word Add-In.

Steps to Install:

1. Open Microsoft Word Desktop.
2. Navigate to the Insert tab and click Get Add-ins.
3. Search for ThoughtRiver and click Add.
4. A ThoughtRiver tab will be available on the toolbar to open ThoughtRiver within Word Desktop.

To continue, log in with the credentials provided in your welcome email.

Microsoft AppSource

You must be logged into a Microsoft account to download Office Add-Ins from AppSource.

1. Navigate to Microsoft AppSource.
2. Search for ThoughtRiver and click Get it now.
3. You may be prompted to log in with your Microsoft account.
4. You'll be redirected to the AppSource store; click Continue.
5. You’ll receive a prompt to Open in Word.

To continue, log in with the credentials provided in your welcome email.

Interactive Guide

For step-by-step instructions, explore this interactive walkthrough.