Supported Web Browsers

Supported Web Browsers

It's possible for ThoughtRiver to work with some unsupported browsers. ThoughtRiver checks browsers for the presence of methods required for the product to work correctly. If these browser methods aren't detected, you will receive an error message that the browser isn't supported.

ThoughtRiver supports most major browsers and devices. However, to ensure full functionality, below is a list of browsers that are fully supported.

Supported browser versions:
  1. Google Chrome (latest stable version)
  2. Microsoft Edge (latest stable version)
  3. Firefox (latest stable version)
  4. Safari on macOS (latest stable version)

What is a stable version?
A stable release is an official release that has been tested as thoroughly as possible and is considered reliable. This is necessary to maintain security, compatibility, and functionality.

A good resource for finding the latest stable version is Wikipedia, which also lists version history.

What if my browser is not on the list?
If you are using a browser or browser version that is not listed, ThoughtRiver might still work; however, we cannot guarantee full functionality. If you encounter issues, we recommend updating to a supported browser version.
Caution regarding Microsoft Word

Microsoft Word 2016 and some versions of 2019 use Internet Explorer 11 to display the ThoughtRiver application via the Word add-In. You may encounter performance issues, as this browser is no longer supported by Microsoft.

For best performance and full feature support, we suggest installing the Microsoft Edge browser or using Microsoft 365 or Word Online when using the ThoughtRiver Word add-In.

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