1. Help Center
  2. Getting Started
  3. Frequently Asked Questions (FAQs)

Is it possible to draft within the ThoughtRiver platform?

 You can edit documents and view ThoughtRiver intelligence via the Microsoft Word Add-In.

You cannot yet edit within the browser, although the editing ability is under consideration for future release. 

Microsoft Word 2016 and some versions of 2019 use Internet Explorer 11 to display the ThoughtRiver application via the Word Add-In. It is possible that you may encounter performance issues as this browser is no longer supported by Microsoft.

For best performance and full feature support, we suggest you install Edge browser, use Office 365 or Word Online when using the ThoughtRiver Word Add-In.