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  3. Frequently Asked Questions (FAQs)

If I upload a contract to the Negotiations App that has previously been uploaded will the platform recognize it as per the Word Add-In? 

No, you should upload a new version as a version to an existing contract.

Using versions also helps you continually check the contract against your playbook as you exchange drafts. It also helps you track the changes to the issues flagging when an existing issue from the last version has been updated or if a new issue is generated from changed drafting.


Microsoft Word 2016 and some versions of 2019 use Internet Explorer 11 to display the ThoughtRiver application via the Word Add-In. It is possible that you may encounter performance issues as this browser is no longer supported by Microsoft.

For best performance and full feature support, we suggest you install Edge browser, use Office 365 or Word Online when using the ThoughtRiver Word Add-In.