Microsoft Word 2016 and some versions of 2019 use Internet Explorer 11 to display the ThoughtRiver application via the Word Add-In. It is possible that you may encounter performance issues as this browser is no longer supported by Microsoft.
For best performance and full feature support, we suggest you install Edge browser, use Office 365 or Word Online when using the ThoughtRiver Word Add-In.
Creating a new negotiation from a contract that is in Word format is really straightforward. Simply open the contract in Microsoft Word, launch the ThoughtRiver add-on and login.
If this is a new file that has never been processed by ThoughtRiver, you will be prompted to either upload the file as a new negotiation or to upload as a new version of an existing contract.
- Select the Deal Type your contract should be reviewed under, using the drop-down menu
- Click Upload a New Negotiation
You're all set! ThoughtRiver will keep you updated on the progress of receiving and completing our analysis of your contract with system notifications and a progress bar on the add-on.
What does this error mean?
Before you can upload the contract, you need to make sure your contract is saved to a location, for example your local computer or Sharepoint folder. When you save your contract, this will ensure the file has a name.
If you receive the below error message, in Word go to File > Save, and you'll be prompted to save the file which you can then upload to ThoughtRiver. If you continue to have issues, contact support who can assist.
